Bluebird Sprinklers & Irrigation’s Privacy Policy

Last Updated: November 2025

Bluebird Sprinklers & Irrigation, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you contact us by phone, text, email, or through our website, or a third-party website, we may collect your name, phone number, email address, service address, and any details you provide.
When you request an estimate, schedule a service, or opt in to receive updates or promotions, we collect the necessary information to fulfill your request.

b. Automatically Collected Information

Our website may collect non-personal information such as your IP address, browser type, device type, pages visited, and time spent on the site through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage our services, such as estimates, repairs, installations, snow removal, etc.
Respond to inquiries, calls, and messages.
Send appointment confirmations, reminders, and service updates.
Improve our website, customer experience, and service efficiency.
Send promotional messages or special offers (if you have opted in).
Comply with legal and business obligations.

3. Mobile Phone Contact Information

We take your privacy seriously when it comes to mobile phone communications.

Your mobile phone number will never be shared or sold to third parties for marketing purposes.
We only use mobile numbers to communicate directly about services, scheduling, estimates, and customer support.
If you opt in to receive promotional texts, you can opt out anytime by replying “STOP.”
Standard message and data rates may apply.

4. Third-Party Services and Analytics

We may use trusted third-party tools and services to help us operate our website, communicate with customers, or advertise our services. These may include:

Google Analytics or similar tools for understanding website traffic.
Google Ads, or similar communication platforms, to manage customer interactions and text communications.

These providers may collect limited, anonymous information (such as device type or website usage) through cookies or tracking technologies.
They are not permitted to use or share your data except to perform services on our behalf.

5. How We Share Information

We do not sell, rent, or trade your personal information to anyone.
We may share limited data only in the following situations:

With service providers who help us operate our business (e.g., scheduling, billing, or text messaging systems).
When required by law, court order, or government authority.
To protect our legal rights, property, or customers from fraud or misuse.

All third parties who assist us are required to keep your information secure and confidential.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services and maintain customer relationships.
Comply with legal obligations (such as tax or recordkeeping laws).
Resolve disputes and maintain accurate business records.

Once information is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve your browsing experience, track website performance, and understand how visitors use our site.
You can adjust your browser settings to block or delete cookies, though some features of our website may not function properly if you do so.

8. Your Privacy Rights

Depending on where you live, you may have rights to:

Request access to or deletion of your personal information.
Update or correct your information.
Withdraw consent for promotional messages at any time.

To exercise these rights, please contact us using the information below.

9. Data Security

We use reasonable technical and administrative measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. While no online system is completely secure, we take all practical steps to safeguard your information.

10. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect or store personal information from children under the age of 13. If we discover that a child’s information has been collected, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📧 bluebirdsprinklers1@gmail.com
📞 (801)923-3358